Privacy Policy

Privacy Policy

Effective Date: 01/05/2025
LWARE Pty Ltd
Level 7, 303 Coronation Drive, Milton QLD 4064, Australia

At LWARE, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth).

1. Information We Collect

We collect personal information that you voluntarily provide to us through:

Contact forms on our website
Account registration and login areas

The types of personal information we collect include:

Full name
Email address
Phone number
Company name

We do not collect sensitive personal information or financial data via our website.

2. How We Use Your Information

We use your personal information to:

Respond to enquiries submitted via our contact form
Provide access to our software platform
Communicate with you regarding your account, support, and relevant updates
Manage and improve our services

We do not use your personal information for unsolicited marketing and we do not share or sell your data to any third parties.

3. Storage and Security

Your information is stored securely and only accessible by authorised personnel. We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, modification, or disclosure.

4. Cookies and Tracking

We do not use cookies or other tracking technologies on our website.

5. Access and Correction

You may request access to the personal information we hold about you and request corrections if needed. Please contact us using the details below to make such a request.

6. International Users

Our services are primarily intended for use in Australia. We do not knowingly collect or transfer data from individuals located overseas.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date noted above.

8. Contact Us

If you have any questions or concerns about how we handle your personal information, you can contact us at:

LWARE Pty Ltd
Level 7, 303 Coronation Drive
Milton QLD 4064
Australia
Email: info@lware.com